Communications

Unlocking
growth beyond
connectivity

We offer future-proof solutions across the entire telco value chain.

Unified customer experiences in the telco realm

The modern telco industry has been at the forefront of disruptive change. For CSPs, we offer experience-led IT strategies and immersive models to strengthen customer relationships and optimize operational efficiency. We envision first-rate customer service by tapping into our capabilities of advanced analytical solutions, API integration, BPM technology, and CRM experts.

Our Offerings

The time for tech-driven telco is now

We offer future-proof solutions across the entire telco value chain.
Customer relationship management
Holistic solutions with features spanning order management, sales & marketing, and customer service, focusing on business productivity, actionable insights, and customer experience.

Business process management & optimization

Offering right tools to manage the flow of business activities effectively through operational decision management, monitoring, automated workflows, modernization, and integration.

Data-driven approach

Advanced BI and data analytics, including data science, AI, ML, deep learning, etc., for informed decision-making and identifying the next best course of action for telecoms.

Staying ahead with cloud

Offering end-to-end cloud-centric capabilities by leveraging expertise in cloud solutions and DevOps. Accelerating time-to-market to make the telco sector robust and scalable.

Smart contact center for better interactions
Enriching the telco sector with state-of-the-art BPO services, enabling omnichannel customer experience, and providing operational support and cost, time, and risk management.
Cross platform mobile development
Driving an omnichannel telco experience through integration, automating billing system, user-friendly interface, globally-compliant security practices, and ensuring multi-user management.

Our impact

Helping the telco industry redefine itself. 

0 +

Strategic partnerships with leading telco operators

47 %

Increase in customer loyalty & retention for a leading telco

+

Channels unification enabled for a leading telco operator

Our capabilities

Self-Service Channels

Web/e-Care
Kiosk
Mobile App
(IVR/ USSD/SMSC)
Human Assisted Channels
Retail Shop/POS
Contact Center

Infrastructure Cloud and Security

Unified Interaction Hub

Experience Monitor
Customer Interaction
Live Chat
Communication Engine
Marketing
Loyalty Management
Sales
Lead & Opportunity
Contract Management
Quote (CPQ)
Service
Complaint & Problem
Complaint & Problem
Partner
Partner Management
BSS Base Capabilities
Enterprise Product
Order Management
Customer Manage
Inventory & Resource
OSS Base Capabilities
Rating & Charging
Billing
Supporting Capabilities
Document Manage
Data Analytics, AI
Network Connector
VAS

Managed Services, Warranty & Maintenance

Our engagement philosophy
Project / Deliverable-based
Staff augmentation
Managed services
Global in-house center

Case Studies

Businesss Impact: Faster appointments & better healthcare

Value: Quick analysis & forecasting

Timeline: 8 weeks

Humanoid: Health tech CRM

HealthTech

CRM

Medical Software

Healthcare CRM built to simplify patient management and boost medical efficiency.

Engine: AI Driven

Value: Efficient decisions

Timeline: 4weeks

Elevated Thinking

AI Powered

Smart Forecasting

HR Tech

Intelligent Human Resource Management & allocation forecasting with better informed decision making.

Read our insights and know how to make an immediate impact.

Have a project idea in mind? Let’s get started

We’ll schedule a call to discuss your idea. After discovery sessions, we’ll send a proposal, and upon approval, we’ll get started.

Free technical consultation

Detailed tech plan includes things like what tech stack to use, tech architecture, timeline, and budget for your project.

Connect with the tech team

Over a series of calls, our tech team discusses how different technologies and frameworks will bring your vision to life.

Onboarding the team

As soon as you sign-off on the team, they’ll be ready to integrate into your team-just like in-house employees

Tas K.

Founder & CEO
Email me
Connect at

Umar Farooq

Co-Founder
Email me
Connect at
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